Effective Date: August 2024
At Allboutsneak, your satisfaction is our priority. We understand that buying sneakers online can sometimes require a bit of adjustment. That's why we've implemented a simple, transparent, and free return policy so you can order with confidence.
If you are not completely satisfied with your purchase, you have up to 30 days from the date of delivery to request a return.
Return Conditions:
• The item must be unworn, unwashed, and in its original condition, with the original packaging intact.
• All returns must include proof of purchase (order number or invoice).
• No restocking fees will be applied.
Free Return Shipping:
• Return shipping costs are fully covered by Allboutsneak.
• A prepaid return label will be provided once the return request is approved.
Return Process:
To initiate a return:
1. Email us at contact@allboutsneak.com with your order number.
2. We will send you the return instructions along with the free return label.
3. Once the returned item is received and inspected, we will issue a full refund to your original payment method.
Exceptions:
• Sale or clearance items are non-refundable.
• If the returned item does not meet the above conditions, we reserve the right to decline the refund
If you have any questions regarding returns or your order, our customer service team is here to help: contact@allboutsneak.com